2 haftadır çözülmeyen kopma sorunu ve milyonlarca crc hataları

24 mayısta açtıgım kopma sorunu problemim halen daha turk telekoma bilgi verildi şekilde saçma sapan 2 haftadır yazılıyor halen bir çare yok .
Müşteri no : 2****61

Merhaba, modeminizin arayüzünden bizimle DSL değerlerinizi paylaşır mısınız?

Hat değerlerinizi yani DSL değerlerinizi bizimle paylaşırsanız sorununuza çözüm bulmanıza yardımcı olabiliriz.

=============================================================================
xDSLFwVersion: FwVer:5.12.21.0_B_A60901 HwVer:T14.F7_0.0
Line State: Up
Modulation: ITU G.993.2(VDSL2)
Annex Mode: ANNEX_B

INP downstream: 17538
INP upstream: 14917
shineGINPdownstream: 0
shineGINPupstream: 0
reinGINPdownstream: 0
reinGINPupstream: 0

TPSTC type: 64/65B PTM TC

near-end interleaved channel bit rate: 0 kbps
near-end fast channel bit rate: 41984 kbps
far-end interleaved channel bit rate: 0 kbps
far-end fast channel bit rate: 8188 kbps

near-end FEC error fast: 23206352
near-end FEC error interleaved: 0
near-end CRC error fast: 489472
near-end CRC error interleaved: 0
near-end HEC error fast: 0
near-end HEC error interleaved: 0
far-end FEC error fast: 0
far-end FEC error interleaved: 0
far-end CRC error fast: 46
far-end CRC error interleaved: 0
far-end HEC error fast: 0
far-end HEC error interleaved: 0
DSL uptime : 2:10, 19 secs
DSL activetime :0 min, 23 secs

Downstream:
relative capacity occupation: 100%
noise margin downstream: 9.8 dB
output power upstream: 5.4 dbm
attenuation downstream: 14.3 dB

Upstream:
relative capacity occupation: 100%
noise margin upstream: 16.2 dB
output power downstream: 14.5 dbm
attenuation upstream: 13.7 dB

Bit table:
carrier load: number of bits per tone
tone 0- 31: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 32- 63: 05 56 56 66 65 45 66 46 56 55 54 55 54 55 55 53
tone 64- 95: 11 12 21 21 22 22 22 22 12 02 22 22 12 12 21 22
tone 96-127: 22 22 22 11 12 32 32 22 32 23 23 33 33 44 43 34
tone 128-159: 34 45 45 44 44 45 44 45 44 44 55 44 44 43 44 33
tone 160-191: 43 33 33 33 33 23 34 33 33 33 33 33 33 33 44 43
tone 192-223: 44 44 44 44 44 44 34 43 44 43 33 34 33 34 43 33
tone 224-255: 33 33 34 34 34 44 34 43 33 33 33 43 33 33 33 23

snr değeri sürekli değişken

BUDA YARIM SAAT SONRASI . OYUNLARDA FULL PAKET KAYBI YAŞIYORUM İNTERNET DURMADAN KOPUYOR 2 HAFTADIR BÖYLE DEVAM EDİYO.

xDSLFwVersion:      FwVer:5.12.21.0_B_A60901 HwVer:T14.F7_0.0
   Line State:      Up
   Modulation:      ITU G.993.2(VDSL2)
   Annex Mode:      ANNEX_B

=============================================================================
INP downstream: 17538
INP upstream: 14917
shineGINPdownstream: 0
shineGINPupstream: 0
reinGINPdownstream: 0
reinGINPupstream: 0

TPSTC type: 64/65B PTM TC

near-end interleaved channel bit rate: 0 kbps
near-end fast channel bit rate: 41984 kbps
far-end interleaved channel bit rate: 0 kbps
far-end fast channel bit rate: 8188 kbps

near-end FEC error fast: 50204402
near-end FEC error interleaved: 0
near-end CRC error fast: 1102117
near-end CRC error interleaved: 0
near-end HEC error fast: 0
near-end HEC error interleaved: 0
far-end FEC error fast: 0
far-end FEC error interleaved: 0
far-end CRC error fast: 104
far-end CRC error interleaved: 0
far-end HEC error fast: 0
far-end HEC error interleaved: 0
DSL uptime : 3:17, 35 secs
DSL activetime :0 min, 23 secs

Downstream:
relative capacity occupation: 100%
noise margin downstream: 7.7 dB
output power upstream: 5.4 dbm
attenuation downstream: 14.3 dB

Upstream:
relative capacity occupation: 100%
noise margin upstream: 16.2 dB
output power downstream: 14.5 dbm
attenuation upstream: 13.7 dB

Bit table:
carrier load: number of bits per tone
tone 0- 31: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 32- 63: 06 56 55 66 65 46 66 55 55 55 54 45 54 44 55 54
tone 64- 95: 22 23 22 22 22 22 22 21 11 11 22 22 11 21 22 22
tone 96-127: 22 21 22 22 22 11 12 22 23 22 32 33 33 44 44 34
tone 128-159: 44 45 55 55 55 44 45 54 54 44 54 44 44 44 43 33
tone 160-191: 33 32 32 32 32 33 33 43 34 33 33 33 34 43 44 44
tone 192-223: 44 44 44 33 43 44 44 44 33 44 44 44 43 34 44 34
tone 224-255: 44 44 44 44 44 44 34 44 44 34 44 44 33 34 33 43

Aynı sorunu 3 gündür aralıksız bir şekilde ben de yaşıyorum. Her seferinde modemi kapatıp açarak kısa süreli sorunu çözebiliyorum sonra tekrar 2 milyona varan CRC hataları meydana geliyor. Destek kaydı açtım bakalım cevap bekliyorum.

1 Beğeni

Bende aynı şekilde çözüyorum modemi kapatıp açınca yarım saat sonrasında gg direk.

aynen öyle şimdi bitswap denen bir ayarı etkinleştirdim belki etkisi olur diye ama pek işe yaradığı söylenemez. Daha modem açılalı 2dk olmuş 500CRC olmuş bile.

1 Beğeni

Tekrardan merhaba, modem yazılımlarınız güncel mi?

Benim evet. 15 krktr

Herhangi bir güncelleme işlemi uygulamadım .

@Darkcrak yazılımı şimdi güncelledim ve ilk 2dk’da direk 1k crc verdi zaten ek olarak dsl kopup geldiği zaman sürekli olarak snr farklı olmaktadır .

=============================================================================
xDSLFwVersion: FwVer:5.12.23.0_B_A60901 HwVer:T14.F7_0.0
Line State: Up
Modulation: ITU G.993.2(VDSL2)
Annex Mode: ANNEX_B

INP downstream: 54497
INP upstream: 14884
shineGINPdownstream: 0
shineGINPupstream: 0
reinGINPdownstream: 0
reinGINPupstream: 0

TPSTC type: 64/65B PTM TC

near-end interleaved channel bit rate: 0 kbps
near-end fast channel bit rate: 50242 kbps
far-end interleaved channel bit rate: 0 kbps
far-end fast channel bit rate: 8188 kbps

near-end FEC error fast: 72102
near-end FEC error interleaved: 0
near-end CRC error fast: 935
near-end CRC error interleaved: 0
near-end HEC error fast: 0
near-end HEC error interleaved: 0
far-end FEC error fast: 0
far-end FEC error interleaved: 0
far-end CRC error fast: 0
far-end CRC error interleaved: 0
far-end HEC error fast: 0
far-end HEC error interleaved: 0
DSL uptime :2 min, 27 secs
DSL activetime :0 min, 22 secs

Downstream:
relative capacity occupation: 100%
noise margin downstream: 8.1 dB
output power upstream: 5.5 dbm
attenuation downstream: 14.8 dB

Upstream:
relative capacity occupation: 100%
noise margin upstream: 16.6 dB
output power downstream: 14.5 dbm
attenuation upstream: 14.0 dB

Bit table:
carrier load: number of bits per tone
tone 0- 31: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 32- 63: 05 66 65 66 56 65 65 55 54 55 44 45 44 44 45 54
tone 64- 95: 32 22 22 12 32 22 22 22 22 11 01 00 22 21 21 21
tone 96-127: 22 22 22 21 22 11 22 22 22 22 22 33 33 44 44 44
tone 128-159: 44 44 45 55 54 55 44 44 44 44 44 44 34 43 43 33
tone 160-191: 33 33 33 32 32 33 32 33 33 33 33 33 34 33 44 44
tone 192-223: 44 44 44 44 44 43 43 44 32 43 43 43 43 44 44 43
tone 224-255: 43 44 44 33 43 33 43 44 34 44 43 44 43 34 43 34

Yukaridaki videoyu izlerseniz daha iyi anlayabilirsiniz . @Darkcrak @ModeratriX @EFG

Zayıflama değeriniz yüksek. :man_shrugging:

1 Beğeni

Profil güncellemesi yapıldığı söylendi ve şuan 15 dk’da değerlerim bu şekilde

=============================================================================
xDSLFwVersion: FwVer:5.12.23.0_B_A60901 HwVer:T14.F7_0.0
Line State: Up
Modulation: ITU G.993.2(VDSL2)
Annex Mode: ANNEX_B

INP downstream: 19934
INP upstream: 14910
shineGINPdownstream: 0
shineGINPupstream: 0
reinGINPdownstream: 0
reinGINPupstream: 0

TPSTC type: 64/65B PTM TC

near-end interleaved channel bit rate: 0 kbps
near-end fast channel bit rate: 43512 kbps
far-end interleaved channel bit rate: 0 kbps
far-end fast channel bit rate: 8188 kbps

near-end FEC error fast: 39740
near-end FEC error interleaved: 0
near-end CRC error fast: 939
near-end CRC error interleaved: 0
near-end HEC error fast: 0
near-end HEC error interleaved: 0
far-end FEC error fast: 0
far-end FEC error interleaved: 0
far-end CRC error fast: 5
far-end CRC error interleaved: 0
far-end HEC error fast: 0
far-end HEC error interleaved: 0
DSL uptime :14 min, 57 secs
DSL activetime :0 min, 21 secs

Downstream:
relative capacity occupation: 100%
noise margin downstream: 8.3 dB
output power upstream: 6.0 dbm
attenuation downstream: 15.2 dB

Upstream:
relative capacity occupation: 100%
noise margin upstream: 17.0 dB
output power downstream: 14.5 dbm
attenuation upstream: 14.3 dB

Bit table:
carrier load: number of bits per tone
tone 0- 31: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 32- 63: 05 55 55 55 65 44 45 55 54 43 33 33 43 33 44 43
tone 64- 95: 11 21 11 12 20 01 12 11 01 10 10 00 02 10 22 22
tone 96-127: 22 00 21 22 21 12 22 22 22 22 22 11 21 22 22 22
tone 128-159: 22 22 22 22 22 22 22 22 22 32 22 23 33 33 32 33
tone 160-191: 33 33 44 33 33 44 45 45 55 45 55 45 54 44 54 34
tone 192-223: 44 44 44 44 44 43 44 54 45 55 54 55 55 66 67 67
tone 224-255: 77 77 88 77 76 76 56 56 54 44 44 44 44 44 33 43

Aynı durumu bende yaşıyorum. Dün destek kaydı açtım ve TT’ye arıza kaydı bırakmayın dedim. Bu gün aradılar “sorunu tekrar yaşayınca atmış olduğum linkten bize kablolu olarak 15-20 dk. aralıklarla yapılmış hız testi sonuçlarınızı gönderin” dediler. Akşam olsun göndereceğim :frowning: acı ama gerçek.
Sizde bu sorun sürekli mi oluyor yoksa akşam saatlerinde mi?

Zayıflama yüksek sizde de :flushed:

2 Beğeni

Zayıflama gittikçe yükseliyor, sanırım kablo zayıf veya bağlantıların temassızlığı olabilir.

2 Beğeni

HIZIM ŞUAN 1 MB YE DÜŞTÜ .
near-end FEC error fast: 58549132
near-end FEC error interleaved: 0
near-end CRC error fast: 1350901
near-end CRC error interleaved: 0
near-end HEC error fast: 0
near-end HEC error interleaved: 0
far-end FEC error fast: 0
far-end FEC error interleaved: 0
far-end CRC error fast: 268
far-end CRC error interleaved: 0
far-end HEC error fast: 0
far-end HEC error interleaved: 0
DSL uptime : 4:41, 49 secs
DSL activetime :0 min, 21 secs

Downstream:
relative capacity occupation: 100%
noise margin downstream: 6.3 dB
output power upstream: 6.0 dbm
attenuation downstream: 15.2 dB

Benim yine perte çıktı internetim. Şu an hızım 3Mbps CRC sayım ise 3318923 ve sürekli artıyor. şu an 15dk aralıklara alınmış hız testi alıyorum.

=============================================================================
xDSLFwVersion: FwVer:5.12.23.0_B_A60901 HwVer:T14.F7_0.0
Line State: Up
Modulation: ITU G.993.2(VDSL2)
Annex Mode: ANNEX_B

INP downstream: 19934
INP upstream: 14910
shineGINPdownstream: 0
shineGINPupstream: 0
reinGINPdownstream: 0
reinGINPupstream: 0

TPSTC type: 64/65B PTM TC

near-end interleaved channel bit rate: 0 kbps
near-end fast channel bit rate: 43512 kbps
far-end interleaved channel bit rate: 0 kbps
far-end fast channel bit rate: 8188 kbps

near-end FEC error fast: 165456532
near-end FEC error interleaved: 0
near-end CRC error fast: 3330835
near-end CRC error interleaved: 0
near-end HEC error fast: 0
near-end HEC error interleaved: 0
far-end FEC error fast: 0
far-end FEC error interleaved: 0
far-end CRC error fast: 293
far-end CRC error interleaved: 0
far-end HEC error fast: 0
far-end HEC error interleaved: 0
DSL uptime : 8:22, 5 secs
DSL activetime :0 min, 21 secs

Downstream:
relative capacity occupation: 100%
noise margin downstream: 8.6 dB
output power upstream: 6.0 dbm
attenuation downstream: 15.2 dB

Upstream:
relative capacity occupation: 100%
noise margin upstream: 17.3 dB
output power downstream: 14.5 dbm
attenuation upstream: 14.3 dB

Bit table:
carrier load: number of bits per tone
tone 0- 31: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 32- 63: 05 65 55 55 55 55 55 45 55 44 43 33 43 33 44 44
tone 64- 95: 10 01 11 11 10 01 12 11 10 00 00 00 00 00 00 00
tone 96-127: 00 00 12 22 12 22 22 12 22 22 21 21 22 22 22 22
tone 128-159: 22 22 22 22 22 22 22 22 22 22 22 22 22 32 22 32
tone 160-191: 33 33 33 34 43 34 55 54 55 55 65 55 55 54 55 33
tone 192-223: 53 44 34 34 34 34 45 54 43 54 55 66 55 66 76 77
tone 224-255: 77 76 77 75 47 77 77 57 55 44 45 44 44 44 33 44