1 Aydır çözemedikleri sorun

Haftalardır hız sorunumu ve kopma sorunumu çözemediler şaka gibi teknik destek ekibi 2 haftadır hâlâ gelicek muhatap olacak kimse yok gulsem mi ağlasam mı bilemedim

Kopma ile ilgili yardımcı olmak isterim hat değerlerinizi atar mısınız?

=============================================================================
xDSLFwVersion: FwVer:5.12.12.0_B_A60901 HwVer:T14.F7_0.0
Line State: Up
Modulation: ITU G.993.2(VDSL2)
Annex Mode: ANNEX_B
INP downstream: 26756
INP upstream: 14922
shineGINPdownstream: 0
shineGINPupstream: 0
reinGINPdownstream: 0
reinGINPupstream: 0

TPSTC type: 64/65B PTM TC

near-end interleaved channel bit rate: 0 kbps
near-end fast channel bit rate: 40918 kbps
far-end interleaved channel bit rate: 0 kbps
far-end fast channel bit rate: 8191 kbps

near-end FEC error fast: 45056
near-end FEC error interleaved: 0
near-end CRC error fast: 2060
near-end CRC error interleaved: 0
near-end HEC error fast: 0
near-end HEC error interleaved: 0
far-end FEC error fast: 381
far-end FEC error interleaved: 0
far-end CRC error fast: 25
far-end CRC error interleaved: 0
far-end HEC error fast: 0
far-end HEC error interleaved: 0
DSL uptime : 4:36, 54 secs
DSL activetime :0 min, 16 secs

Downstream:
relative capacity occupation: 100%
noise margin downstream: 8.1 dB
output power upstream: 8.5 dbm
attenuation downstream: 17.0 dB

Upstream:
relative capacity occupation: 100%
noise margin upstream: 9.9 dB
output power downstream: 13.9 dbm
attenuation upstream: 1.9 dB

Bit table:
carrier load: number of bits per tone
tone 0- 31: 00 00 00 08 9b bc cd dd dd dd dc cc cc cc cb ba
tone 32- 63: 8a aa aa bb bc bc cc cd cd dc cd dd dc cd dc dd
tone 64- 95: dd dd dd dd dc dc dd cd cd dd dd dd dc bc cd cd
tone 96-127: dc cd bc cc cc cc cc cc bc cc cc cc dc cc cc cc
tone 128-159: cc cd ca dd cc cc ac bc cb cb cb cb bb bb bb bb
tone 160-191: bb ab ba aa bb ab aa ba ba bb bb aa ba bc bc bb
tone 192-223: ba bb bb ab ba ba aa aa aa aa aa aa aa ba aa aa
tone 224-255: aa aa aa aa aa aa aa aa aa aa aa aa aa aa aa aa
@Hakan

Hat sınırda olduğu için kopma yaşıyor olabilirsiniz tavsiyem 35 mbps geçmeniz.

75 Mbps destekliyor denildi 50 Mbps geçiş yapsam ?

50 mbps dahi kaldırmıyor hattınız ne yazıkki.

===========================================================================
xDSLFwVersion: FwVer:5.12.12.0_B_A60901 HwVer:T14.F7_0.0
Line State: Up
Modulation: ITU G.993.2(VDSL2)
Annex Mode: ANNEX_B

INP downstream: 36420
INP upstream: 14911
shineGINPdownstream: 0
shineGINPupstream: 0
reinGINPdownstream: 0
reinGINPupstream: 0

TPSTC type: 64/65B PTM TC

near-end interleaved channel bit rate: 0 kbps
near-end fast channel bit rate: 43236 kbps
far-end interleaved channel bit rate: 0 kbps
far-end fast channel bit rate: 8190 kbps

near-end FEC error fast: 545366
near-end FEC error interleaved: 0
near-end CRC error fast: 25406
near-end CRC error interleaved: 0
near-end HEC error fast: 0
near-end HEC error interleaved: 0
far-end FEC error fast: 0
far-end FEC error interleaved: 0
far-end CRC error fast: 10
far-end CRC error interleaved: 0
far-end HEC error fast: 0
far-end HEC error interleaved: 0
DSL uptime :12:13, 7 secs
DSL activetime :0 min, 15 secs

Downstream:
relative capacity occupation: 100%
noise margin downstream: 7.9 dB
output power upstream: 8.0 dbm
attenuation downstream: 16.9 dB

Upstream:
relative capacity occupation: 100%
noise margin upstream: 8.3 dB
output power downstream: 14.1 dbm
attenuation upstream: 1.9 dB

Bit table:
carrier load: number of bits per tone
tone 0- 31: 00 00 00 09 ab cd dd dd de ed dd dd dd dd dc cb
tone 32- 63: aa aa ab bb bb cd dd dd dd dd dd dd dd dd dd dd
tone 64- 95: dd dd dd dd dd dd cd dc dc cc dd cc dc dc cd dd
tone 96-127: dc dd cd cd dc cc dc cd dc cc cc cc cc cd cc cc
tone 128-159: cd dc cc cc cc cb cc cc bc cc cb bb cc bb bb cb
tone 160-191: bb bc cb bb bb bb bb bb bb cb bb bb bb bb bb bb
tone 192-223: bb bb bb bb bb bb ab aa bb ba aa aa aa aa aa aa
tone 224-255: ab aa aa aa ab aa aa aa aa aa aa aa aa ba aa aa

Eski değerleri atmışım tekrar göz gezdirseniz ve 75 veriyorlar bu hızı almam için ne yapmam gerek ?

Hatınız ne yazıkki ne 75 nede 50 kaldırır hattınızın kaldıracağı stabil hız 35 mbps’dir.

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