müşteri numaram: 848808
lokasyon: zonguldak / merkez / meşrutiyet mah.
merhabalar,
uzun senelerdir TurkNet kullanıcısıyım ve ilk kez bu denli problem yaşadım öncelikle bundan bahsedeyim… kablolarla alakalı bir sorun olmadığından eminim çünkü sürekli kontrol ediyorum… 10 gün kadar önce kopma sorunları baş gösterdi… gece 2 gibi 4-5 gün peş peşe internet gitti ve bir süre gelmedi… geldiğimiz aşamada 100 mbps hat değerim 75 mbps değerine düşürüldü… şuan ise web sitelerine girişler garip bir şekilde yavaş, bazen açılmıyor, bazen 3-4 denemede atıyorum google.com.tr’ye giriyor.
aldığım görseller aşağıdaki gibidir;
aşağıdaki hat değerlerinden çok kötü bir noktaya gelmiş oldum… inanın senelerdir TurkNet kullanıyorum böyle bir problem yaşamıyordum… sorunsuz günlere ait hat değerlerim;
hat fiziksel durumu : açık
hat yönetimsel durumu : açık
nmshızprofil : vdsl2_100m_8192
upload çıkış gücü : 0.2
download çıkış gücü : 13.9
upload kapasite hızı : 51469 kbps
download kapasite hızı : 138060 kbps
upload mevcut hızı : 8192 kbps
download mevcut hızı : 99972 kbps
upload noise margin : 32.9 db
upload attenuation : 8.2 db
download noise margin : 18.6 db
downloadattenuation : 0.0 db
şuan;
tracert
C:\Users\ahmet>tracert www.eksisozluk.com
Tracing route to eksisozluk.com [176.53.43.5]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms domain.name [192.168.1.1]
2 9 ms 9 ms 11 ms 172.17.1.178
3 14 ms * 12 ms 245.100.146.159.srv.turk.net [159.146.100.245]
4 10 ms 9 ms 9 ms 246.100.146.159.srv.turk.net [159.146.100.246]
5 15 ms 15 ms 14 ms 249.100.146.159.srv.turk.net [159.146.100.249]
6 10 ms 10 ms 10 ms 234.22.146.159.static.turk.net [159.146.22.234]
7 * * 10 ms 195.175.51.209.static.turktelekom.com.tr [195.175.51.209]
8 10 ms 10 ms 10 ms 00-gayrettepe-xrs-t2-1---00-gayrettepe-t3-9.statik.turktelekom.com.tr [81.212.197.234]
9 * 10 ms 10 ms 00-atakoy-xrs-t2-1---00-gayrettepe-xrs-t2-1.statik.turktelekom.com.tr [81.212.203.103]
10 11 ms 10 ms 10 ms 81.212.223.237.16-demirtas-ess1-t4-1.16-ovaakca-t4-1.statik.turktelekom.com.tr [81.212.223.237]
11 10 ms 10 ms 10 ms 195.175.208.142.static.turktelekom.com.tr [195.175.208.142]
12 10 ms 10 ms 10 ms 10.20.20.34
13 11 ms 11 ms 11 ms 10.20.50.101
14 10 ms * * server-176.53.43.5.as42926.net [176.53.43.5]
15 * * 11 ms server-176.53.43.5.as42926.net [176.53.43.5]
Trace complete.
C:\Users\ahmet>tracert www.facebook.com
Tracing route to star-mini.c10r.facebook.com [157.240.9.35]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms domain.name [192.168.1.1]
2 10 ms 9 ms 9 ms 172.17.1.178
3 * 10 ms * 245.100.146.159.srv.turk.net [159.146.100.245]
4 12 ms 14 ms 13 ms 246.100.146.159.srv.turk.net [159.146.100.246]
5 12 ms 14 ms 14 ms 249.100.146.159.srv.turk.net [159.146.100.249]
6 12 ms 14 ms 14 ms 159.146.100.22
7 50 ms 50 ms 50 ms et1-0-5.istanbul1.ist.seabone.net [93.186.132.222]
8 63 ms 63 ms 68 ms 195.22.202.203
9 26 ms 32 ms 69 ms ae10.pr03.sof1.tfbnw.net [157.240.67.72]
10 24 ms 24 ms 24 ms po103.psw02.sof1.tfbnw.net [157.240.47.143]
11 24 ms 24 ms 24 ms 173.252.67.93
12 25 ms 25 ms 25 ms edge-star-mini-shv-01-sof1.facebook.com [157.240.9.35]
Trace complete.
C:\Users\ahmet>www.turk.net
'www.turk.net' is not recognized as an internal or external command,
operable program or batch file.
C:\Users\ahmet>tracert www.turk.net
Tracing route to www.turk.net [193.192.122.201]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms domain.name [192.168.1.1]
2 9 ms 9 ms 9 ms 172.17.1.178
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\Users\ahmet>tracert www.youtube.com
Tracing route to youtube-ui.l.google.com [216.58.207.142]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms domain.name [192.168.1.1]
2 9 ms 9 ms 10 ms 172.17.1.178
3 15 ms 15 ms * 245.100.146.159.srv.turk.net [159.146.100.245]
4 9 ms 9 ms 9 ms 246.100.146.159.srv.turk.net [159.146.100.246]
5 11 ms 15 ms 14 ms 249.100.146.159.srv.turk.net [159.146.100.249]
6 18 ms 10 ms 10 ms 234.22.146.159.static.turk.net [159.146.22.234]
7 10 ms 11 ms 11 ms 195.175.51.209.static.turktelekom.com.tr [195.175.51.209]
8 11 ms 10 ms 10 ms 00-gayrettepe-xrs-t2-2---00-gayrettepe-t3-9.statik.turktelekom.com.tr [81.212.29.48]
9 * * * Request timed out.
10 19 ms 19 ms 18 ms 307-sof-col-1---00-gayrettepe-xrs-t2-1.statik.turktelekom.com.tr [212.156.104.156]
11 56 ms 56 ms 58 ms 72.14.204.8
12 52 ms 53 ms 52 ms 216.239.59.239
13 53 ms 54 ms 53 ms 108.170.250.163
14 54 ms 53 ms 53 ms 142.250.213.230
15 53 ms 53 ms 53 ms 108.170.233.58
16 53 ms 53 ms 53 ms 108.170.247.113
17 53 ms 53 ms 52 ms 108.170.225.201
18 54 ms 53 ms 53 ms muc11s03-in-f14.1e100.net [216.58.207.142]
Trace complete.
C:\Users\ahmet>tracert store.steampowered.com
Tracing route to store.steampowered.com [184.24.225.77]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms domain.name [192.168.1.1]
2 10 ms 9 ms 9 ms 172.17.1.178
3 * 12 ms * 245.100.146.159.srv.turk.net [159.146.100.245]
4 9 ms 10 ms 10 ms 246.100.146.159.srv.turk.net [159.146.100.246]
5 11 ms 14 ms 13 ms 249.100.146.159.srv.turk.net [159.146.100.249]
6 * 13 ms 14 ms 22.100.146.159.srv.turk.net [159.146.100.22]
7 50 ms 51 ms 50 ms et1-0-5.istanbul1.ist.seabone.net [93.186.132.222]
8 71 ms 59 ms 55 ms ae0.milano52.mil.seabone.net [195.22.196.69]
9 58 ms 59 ms 58 ms akamai-it.milano52.mil.seabone.net [195.22.192.33]
10 59 ms 58 ms 62 ms ae2.mix-mil.netarch.akamai.com [23.210.57.133]
11 54 ms 53 ms 54 ms a184-24-225-77.deploy.static.akamaitechnologies.com [184.24.225.77]
Trace complete.
C:\Users\ahmet>tracert www.speedtest.net
Tracing route to zd.map.fastly.net [199.232.18.219]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms domain.name [192.168.1.1]
2 11 ms 9 ms 9 ms 172.17.1.178
3 13 ms * * 245.100.146.159.srv.turk.net [159.146.100.245]
4 9 ms 9 ms 9 ms 246.100.146.159.srv.turk.net [159.146.100.246]
5 11 ms 15 ms 14 ms 249.100.146.159.srv.turk.net [159.146.100.249]
6 14 ms * 15 ms 22.100.146.159.srv.turk.net [159.146.100.22]
7 11 ms 11 ms 13 ms hu0-5-0-0.rcr21.ist01.atlas.cogentco.com [149.14.44.17]
8 19 ms 19 ms 19 ms 154.54.36.137
9 24 ms 25 ms 24 ms be3421.ccr51.beg03.atlas.cogentco.com [130.117.0.94]
10 39 ms 38 ms 38 ms be3420.ccr51.vie01.atlas.cogentco.com [130.117.0.69]
11 61 ms 60 ms 60 ms fastly.demarc.cogentco.com [149.6.174.10]
12 40 ms 41 ms 40 ms 199.232.18.219
Trace complete.